Andromeda POS 5 Update

We have made even more improvements to your Andromeda Software, so check out the latest updates below which will be heading to your store(s) soon.

5.0.21IntegrationsImprovementOur Just Eat Integration was missing elements on Web items impacting how orders are displayed.Our current Just Eat integration has limitations due to us awaiting the menu matching from Just Eat, which they are working on, but our current version has just become near perfect.

We have been able to make key improvements to ensure orders are handled correctly on the Make Screen, VTR, Dispatcher, Order History, Ticket Print and Label Print.

The only limitations now relate to product handling on split Make Screens or stock management.

5.0.21Labour ManagementBug FixEmployees hours were not captured correctly if an employee was clocked in but the time keeper window had been left open for some time.The timestamp for an employee when clocking in was based on when the Time Keeping Form was Opened. This has been changed to record the current time to avoid situations when the Time Keeper has been left open.
5.0.21Make ScreenBug FixRuntime error 30009 on Make Screen (KDS)If there were items on the current view of the Make Screen (KDS), but none in the HISTORY view, when you tried to navigate to the HISTORY view, it was causing a Run-time error ‘30009’ which has now been resolved.
5.0.21MenuBug FixThe new Edit Menu tool crashes under a certain circumstance.This new tool is being developed to enable the Owner to make simple menu changes yourself. More details will be following on this new functionality.
5.0.21PrintingBug FixThe Andromeda Printing log file records that it is a DEBUG versionAlong with the wrong version number being displayed, the AndromedaPrinting also indicates that it is a Debug version, which was incorrect. Although this doesn’t impact the printing it has been fixed to aid us to provide better support.
5.0.21PrintingBug FixAn incorrect Andromedaprinting version number was being recorded in log files.Although this has no impact on the system it does help us support you better when there is a problem.
5.0.21SettingsImprovementFlare Pricing website and staging URLs have been imported into the devive attributes.Stores using Flare price check have been updated to use https.
5.0.20DisptachBug FixThe “Collect” button is active when the float value to collect has not been specified. This allows a user to perform “Collect Nothing”, with a Security Authorisation.The “Driver Logout” option is no longer selectable unless a “Float Value” has been inputted. The Update button is not active prior to keying a value into the “Enter Amount” field.
5.0.20Labour ManagementBug FixEMP-08 timesheet report has been restricted to completed shifts.All shifts worked for longer than 15mins are recorded correctly. If a Team Member has a shift recorded for less than 15 mins it is expected that this is an error and this shift will not appear.
5.0.20Make ScreenNew FeatureChange descriptions for products on the Make Screen (KDS) to allow short names or abbreviations.Many menus have product names which are not user friendly for the Kitchen Team when they are using our Make Screen (KDS) instead of Kitchen Tickets, so these can be shorted or abbreviated using our new Menu Editor tool.

Make your Chef’s happy with shorter names !

NOTE: The system updates after the morning restart also stores with a Head Office will need this to be done centrally.

5.0.20MenuNew FeatureFirst stage of our new Menu Editor tool has been releasedMenu editing has never been a simple process for smaller operators and has required our Helpdesk to make changes on your behalf.

However, this has now changed. As an Owner you can now review and make amendments to your current menu as you require. Adding new items isn’t possible at the minute, but this feature will be coming soon. Checkout our training video for more details.

5.0.20ReportingBug FixThe Save to PDF report option did not work in all cases.There was a problem saving reports to PDF which has been resolved.
5.0.20ReportingBug FixOPS-01 report now fits onto one page again.We have made further design changes to the OPS-01 report to ensure it fits to one page.

This also restores the date range function of the report that was previously removed.

5.0.20ReportingImprovementImprovements to a number of reports.The list is long, but we have been hard at work making the reports clearer to use and we still have some left to go so please bear with us.
5.0.19PrintingBug FixA label with category selection reprints the deselected itemsWhen reprinting labels it was also printing labels from a category with deselected items.
This has been fixed to prevent this happening.
5.0.19PrintingBug FixMulti-print functionality doesn’t work for the kitchen ticketKitchen Tickets are now able to be set to print multiply times.
5.0.19PrintingBug FixThe subtotal value on printed receipts wasn’t clear.The Subtotal value on a printed receipt was including any Service Changes and VAT which can lead to confusion so this has been changed so that Subtotal now includes VAT, but excludes any charges or discounts and is then totalled at the bottom in ‘Total Sales Value’.
5.0.19PrintingBug FixReceipt printer reprints on Skip Make and Skip Oven actionsAn unwanted system generated reprint was occurring when skipping stages which has now been resolved.
5.0.19SettingsImprovementChanged front end site ID to prepare for new Mission Control AppWe are preparing to provide a real time Operational Matrix’s App for all users, so please watch out for more details once we are ready for release.
5.0.18Labour ManagementBug FixTimekeeping dialog showed staff as ‘OVERTIME’ prior to their scheduled shift endStaff were displayed on OVERTIME as soon as they were clocked in and this has been changed so that If a staff member is still clocked in AFTER their scheduled End Time, their status displays “OVERTIME”
5.0.18Labour ManagementBug FixTimekeeping Dialog – Late filter performs opposite actionThe option to filter the Timekeeper for Team Members who are late for their shift now only shows Late Employees instead of full list.
5.0.18Make ScreenNew FeatureMake Screen (KDS) setting should not default to ‘Auto-Refresh to Top Line’.The Make Screen (KDS) function to auto-refresh to the top line has been removed as the default setting.

Please contact Helpdesk if you wish to have this setting enabled.

5.0.18Order EntryBug FixOpen the till for “Cash Only” orders did not work correctly.The option to prevent the Cash drawer from opening when there wasn’t a need for it has been fixed.

Helpdesk need to be contacted if you wish this option to be enabled.

5.0.17Labour ManagementBug FixPayroll UI loads an incorrect format.When opening the Payroll Screen (Manager/Payroll), it would load all employees when only employees with paid hours should have been displayed, which has now been fixed.
5.0.17Order EntryBug FixReintroduce editable delivery charge in the collection order confirmation UISome stores were using the “Delivery Charge” option in “Collection Orders” to adjust prices for 3rd party orders e.g. UberEats and therefore this option has been replaced.
5.0.17Order EntryBug FixService Charge % imposed in Custom Settings was displayed on all order taking UI for all occasions and not just Dine In.The option for providing a Service Charge % on the bill was being displayed in all order occasions and should only display when the occasion is Dine In and has been fixed.

This is a custom setting and can be applied by Helpdesk if required.

5.0.16DisptachBug FixWhen a Driver is clocked out, the “Drivers Working Today” list was not auto-refreshed to remove the clocked out driver.The Drivers working today now updates as expected,
5.0.16Labour ManagementBug FixPayroll UI doesn’t display paid hours for SundaysWe had accidentally deleted a day from the week, but do not panic we have restored it and the Payroll UI now displays correctly.
5.0.16Order EntryBug FixCaller ID value does not display on select order occasion UI.During the UI changes this function became broken and has since been fixed to display the Caller ID of the number calling the store.
5.0.15DisptachBug FixDrivers could use any password on the late delivery promptRandom password can no longer be entered for a driver.
5.0.15Make ScreenNew FeatureNEW look Make Screen (KDS).New design and new motif in line with new POS design which also provides a number of benefits, such as :

Delivery address being removed in line with GDPR requirements.

Notes for chef screen removed and replaced in the product lines so they don’t get missed.

Total orders metric and System time value removed to increase usable space.

Base Type and count moved to top of screen.

5.0.15Order EntryNew FeatureIncreased the number of payment types displayed to 20With the addition of 3rd Party providers we have increased the displayed number of Payment Types on the system to 20.
5.0.15PrintingBug FixOrders which were edited twice did not re-print.Tickets now re-print regardless of how many times an order is edited.
5.0.15PrintingBug FixLong product names overflow into Price on Printing“Cust_Compact_Win_80mm” stylesheet wraps text so it no longer overlaps the price.
5.0.14AndroWeb 1.0New FeatureNew siren for AndroWeb Online Orders.Stores without a Make Screen (KDS) can have a siren alert play on the Order Entry computer to alert you that an order from your Andromeda website has been received.

Please speak to Helpdesk if you require this setting.

5.0.14Make ScreenNew FeatureAdded siren on the Make Screen (KDS) for future orders.When enabled, the kitchen screen will play an alert Siren when a “Future Order” received earlier in the day has progressed to the “Current” view on the Make Screen (KDS).

Device Attributes “Siren On All Orders” and “Siren On Future Orders” are mutually exclusive and cannot be enabled concurrently.

The default state of the Kitchen Siren is that a Siren sounds only when a Web Order appears on the Current View of the Make Screen and changes need to be applied by Helpdesk.

5.0.11Order EntryBug FixWhen a shopper with a credit on their account places an order redeeming a partial credit, the outstanding credit value was not persisted against the shopper’s account.Unused credit is now persisted on the customer account until the value reaches £0
5.0.11Order EntryBug FixEmployees with a Job Description –
Untrained ! do not appear in the user list when clocked in and are thereby unable to login and use the POS.
Employees with a Job Description of Untrained are now displayed on the User list and can log in to the POS.
5.0.11Order EntryBug FixEDT displays triple digitsEDT value was not being displayed if larger than 2 digits, this has been resolved to display triple digits, but we hope you never need this!
5.0.11OtherBug FixSMS disclaimer now savesFor stores using the SMS Marketing / Labour information function – Text entered in the SMS Disclaimer field of the Messages tab in Rameses Custom Settings was not being saved and has now been fixed.
5.0.11ReportingBug FixThe order history calendar displayed 01/01/1970 rather than the current date.The date was not being set so the system used the standard calendar default of 1/1/1970 (no idea why this was chosen).

Now this displays the current date.

5.0.11SettingsBug FixCustom settings for Orders, Security, Remote and Ports tabs was not readable.Settings changed to make the text legible EntryBug FixEDT in future time dialogue to match the confirmed EDTThe value in the field “How many minutes before…” of the Future Time dialogue in Order Taking does not match the system’s Estimated Delivery Time/Collection Countdown, thereby allowing a user to commit orders with a wanted time less than the earliest available delivery / collection time has been fixed. ScreenNew FeatureChef notes on Make Screen (KDS)Chef notes on the Make Screen are truncated to allow the full note to be displayed with the order to ensure chefs do not miss any instructions. up of Custom SettingsWe’ve had a spring clean to make the custom settings simpler to use for our Helpdesk Team. ManagementAdvisoryNew Design Build Rota User InterfaceWe have made it cleaner and simpler to use to allow you to easily add your rota to the system EntryBug FixCollection order taking was restricted if the Customers address is blacklisted.Collection ordertaking is no longer prohibited if the customer address is blacklisted. EntryImprovementEnabled wrap text options when entering an orderOn all add note sections of the order entry process, the text now wraps allowing for more notes to be entered and displayed correctly. EntryImprovementAdded the “Return to Customer” button on the Collection Order Confirmation UI.The button which returns a user to the customer details UI (i.e. where the telephone number or customer name can be changed) is now visible on the Collection Order Confirmation UI. default HD contact number in the build for new storesUnless your chain has an alternative support number, the login screen will display the correct contact number – 0203 151 0607.