A family-run Italian 餐厅 keeping tradition at the stove — and running every order, booking and loyalty point through one clean platform.
"Andromeda took the phone off the wall. We can actually taste the sauce again." — Franca Esposito, Owner, Nana Franca
Nana Franca had the food. What they didn't have was a phone that stopped ringing at 7pm, a website that took 订单 reliably, or any clear picture of who their regulars were. The till spoke to nothing; the online ordering was a separate login; loyalty was a card behind the counter.
Franca and her son Marco wanted to focus on their guests — not on tabbing between screens while the 厨房 shouted for tickets.
Fast mobile checkout, saved addresses, Apple Pay. Same-day switchover — 客户 barely noticed except that it was quicker.
Replaced paper tickets and the old cash-register 设置. One ticket stream for 外送, 自提 and 堂食.
Points on every order across every channel. Recognised automatically at the till, app or website — no cards, no lookups.
The phone still rings — but now Franca sees who's calling, their usual, their allergens. 订单 taken in under a minute.
Deliveroo and Just Eat 订单 land on the same 厨房 screen. One 菜单 to update. Nothing falls through the cracks.
Daily sales, top dishes, best 客户. Five minutes with a coffee. No spreadsheets, no accountant translation.
Direct 订单 doubled inside 12 月s. The app and website now outsell the aggregators combined — and every one of those 订单 has Nana Franca's name on the box, not a marketplace logo.
Weekend ticket times fell by 12 minutes on average. One unified 厨房 display, no duplicated 订单, no "whose ticket is this?" at the pass.
A loyalty base of 3,400 regulars. Birthday emails go out automatically. Win-back nudges convert one in six sleeping 客户. The marketing runs while Franca is making pasta.
20 minutes with us and you'll see exactly how Nana Franca's 设置 could work for your site.
预约演示