QR order & pay

Scan. Order. Pay. No server needed.

The customer-led flow for busy pubs, beer gardens, stadium concessions and hotel F&B — guests scan a QR at the table, order on their own phone, pay by Apple Pay or Google Pay, and the ticket lands in the 厨房 before they've put the phone back in their pocket.

Guest scanning a QR code on a 餐厅 table to order on their phone

A Saturday beer garden with one server covering forty-two tables is a queue by 2pm. QR order & pay cuts the queue out of the picture: the guest is the server, the phone is the till, and the 厨房 keeps firing while 员工 clear tables and run food.

Guest's own phone. No install. Apple Pay or Google Pay in one tap. Ticket fires to the bar and 厨房 the moment payment clears — drinks on the bar screen, food on the 厨房 screen, table timer running.

Ordering and payment, in the guest's hand.

QR order & pay turns every table into its own till. The guest scans, the 菜单 opens in their phone browser, they choose, they pay — all without anyone walking to the bar. The order lands on the right 厨房 or bar screen instantly, course-aware, allergen-flagged, with modifier notes preserved exactly as the guest entered them.

No app download. No account required. No queue. No "table seven's still waiting to order".

Eight things the QR flow changes about a busy shift.

Zero-install scan

Any phone camera opens a branded web page for your venue. 菜单, basket, payment, receipt — all in the phone browser. No App Store detour, no account, no "download our app" friction.

Ticket fires the moment payment clears

Drinks on the bar screen, food on the 厨房 screen, the second Apple Pay confirms. No "please wait for a server" delay. Staff are clearing tables and running food instead of taking 订单.

Right station, right course

Starters, mains and drinks route to the right screen exactly as they do from a server-led order. Course control, allergen flags, modifier notes — all identical to a till-entered order.

Apple Pay · Google Pay · card

Payment through Stripe, one-tap on mobile. No card reader needed. Tips suggested in-flow and routed to the 员工 pool via Portal's tip-split — honest, transparent, trackable.

Re-订单 by re-scanning

Second round? Same QR. Same table. 新 basket, new payment. No open-tab risk, no walkouts. For venues that prefer a running tab, pre-auth is one Portal toggle.

Throttle when the 厨房 is in the weeds

Peak Saturday with sixty covers firing at once? Portal throttles QR 订单 when 厨房 make-time climbs past a threshold. The guest sees a realistic wait; the line stays honest.

Automatic receipts & loyalty

Receipt emailed instantly. 选填 loyalty sign-in earns points on the same order — one tap, no awkward "are you on our loyalty scheme?" from a server who already has three tables waving.

Your brand, your 菜单, your photography

The QR page looks like your venue, not a generic ordering platform. 菜单, imagery, modifiers and deals pull live from the same Portal 菜单 that runs the website, app, kiosk and aggregators.

Why customer-led ordering usually falls over — and what we do differently.

Capability Order at the bar Generic QR platform Andromeda QR order & pay
No app download Sometimes — some push an install Web-only, always
Ticket lands on the right KDS instantly After 员工 keys it Often a separate system with sync lag Same KDS as server-led 订单
Same 菜单 as website & kiosk Separate Usually a separate 菜单 One Portal, one source of truth
Allergens prompted in-flow Relies on 员工 Plain text disclaimer Flagged live from Portal 菜单
Tips split into payroll automatically Cash tin Rarely Portal tip-split
Throttles when 厨房 is overwhelmed Auto wait-time adjustment
Runs alongside server-led tables on same POS ✓ (but no QR) Two systems, two reports One till, one floor plan, one set of totals
Payment fees Card-terminal rates Platform fee on top of card fees Low transparent Stripe rates, no extra platform markup
"The beer garden used to be the bottleneck. One server covering thirty tables, a forty-minute wait for a round, people walking out. We put QR codes on every table on a Friday, went live on the Saturday, and the afternoon trade doubled the following weekend. It's the single highest-leverage thing we've turned on."
JM
Jack Morrison — Operations Director, independent pub group
Greater Manchester · 4 sites

QR order & pay, answered.

What is QR order and pay and how is it different to ordering at the bar? +

QR order & pay lets guests scan a QR code at the table, browse the 菜单 on their own phone, choose what they want, and pay — all without flagging down a server or queueing at the bar. The ticket lands on the 厨房 and bar screens the second payment clears, so the team is assembling the order while the guest is putting their phone away.

Do guests have to download an app? +

No. The QR opens a web page branded as your venue. The whole flow — 菜单, modifiers, basket, payment, receipt — runs in the phone browser. No install, no account, no friction. Guests who want to keep a loyalty balance can sign in with email or Apple/Google, but it's optional.

Does it route to the right 厨房 screen? +

Yes. Food goes to the 厨房 KDS, drinks to the bar screen, each item to the correct station — exactly like a till-entered order. Course firing, allergen flags and modifier notes all carry through. The 厨房 doesn't know or care whether the order came from a server, a kiosk or a QR scan.

What if a guest wants to add to their order after the first round? +

They scan the same QR again — or keep the tab open in their browser — and add another round. Payment is taken each round, so there's no open tab risk and nobody walking out without paying. For venues that prefer a tab model, we can enable that too, with a pre-auth on the card at the first order.

How does the guest get their receipt? +

电邮ed automatically the moment payment clears. 选填 paper receipt at the bar for anyone who asks. Tips are captured in-flow — suggested percentages and a custom option — and go to the 员工 pool through the integrated payroll split in Portal.

What 硬件 do we need? +

Just printed QR codes on each table — vinyl, laminated card, table-talker, coaster, whatever suits the room. The 订单 route to your existing KDS, bar screen and receipt printer. Payment is processed through the Stripe account Andromeda sets up for you on day one of implementation.

What QR order & pay connects to.

Take the queue out of the garden.

Book a 30-minute demo and we'll walk you through QR order & pay on a venue like yours — live 厨房 routing, Apple Pay in-flow, and a realistic Saturday-afternoon throughput model for your covers and 员工.

预约演示