Andromeda Go privacy policy

Overview

Andromeda Go is the 骑手 app used by couriers assigned to 外送 jobs from an Andromeda-powered 餐厅. This policy describes what personal information the app collects, how it is used, where it is stored and the controls available to the 骑手. It should be read alongside our main privacy policy.

Who controls your data

The 餐厅 you drive for is the data controller for your employment relationship and for the 外送 jobs you perform. Andromeda UK Services Ltd acts as the data processor, operating the app on the 餐厅's behalf. If you have questions about how your data is used by the 餐厅, please speak to them directly.

What we collect

When you use Andromeda Go we collect:

• 您的姓名 and the 骑手 login credentials issued by the 餐厅
• Your phone number and device identifier, so the 餐厅 can contact you and the app can be re-authenticated
• Your device's GPS location while you are clocked in for a 外送 run
• Timestamps for clock-in, pickup, out-the-door, on-site-at-customer and job-complete events
• The order references and basic 外送 addresses for each job you are assigned
• Anonymised crash and performance data to help us diagnose faults in the app

We do not collect payment-card details, government identifiers or health information through the app.

Location tracking

Location is collected only while the app is active and you are on a 外送 job. You can pause or end location tracking by clocking off. The 餐厅 uses this location data to estimate 外送 times for 客户, to coordinate multi-drop dispatches and to support 骑手 in the event of an incident on the road. Location history is retained only for as long as it is operationally useful and is deleted on a rolling basis thereafter.

How your data is used

We use the information collected by Andromeda Go to:

• Assign 外送 jobs to you and show you pickup and drop-off instructions
• Share your estimated arrival time with the customer placing the order
• Provide the 餐厅 with a live map, run history and service-time reporting
• Keep you logged into the app and secure your account from unauthorised access
• Diagnose crashes and improve the stability and performance of the app

How your data is protected

All communication between the app and our servers is transmitted over encrypted HTTPS connections. Access to 骑手 data within our systems is limited to authorised personnel on a need-to-know basis. Our hosting environment is protected by industry-standard network controls and is monitored for security events.

Your rights

You have the right to access the personal information we hold about you, to ask us to correct inaccurate data and, in certain circumstances, to request deletion of your data. To make a request, please speak to the 餐厅 you drive for in the first instance, or contact us at info@andromedapos.com. We will respond within 28 days.

联系我们ing us

Andromeda UK Services Ltd
Victory House, Business Park
400 Pavilion Drive
Northampton NN4 7PA
info@andromedapos.com