Solution · 缩短配送时间
Long 外送 times don't just lower today's review. They quietly delete tomorrow's repeat order. Andromeda attacks every leg of the journey — make time in the 厨房, dispatch decision behind the till, and drive time on the road — with one connected system instead of three disconnected screens.
A 外送 order is really four small jobs in a row. Most operators only measure the last one. Andromeda measures all four — and every minute saved upstream is a minute earned at the door.
From order placed online, on the app or via an aggregator, it's typically 2 to 10 seconds until it hits the 厨房 display or printer — no manual re-entry, no missed tickets, no phone calls to read back.
厨房 display shows a single clear ticket per order with a live timer. Manager sees per-station make time so bottlenecks surface.
Auto-scheduler picks own 骑手, Uber Direct or Stuart based on cost and ETA — no human guess, no waiting for one to phone in.
Driver app gets the route and customer details. Live GPS feeds back into your 外送 dashboard so the duty manager always knows where every drop is.
When we audit a slow shop, we usually find the same handful of leaks. None of them are the 厨房 team's fault — they're the system's fault.
Web order arrives, manager retypes it into the till, prints it to the 厨房. 90 seconds gone, plus the risk of a typo. Andromeda lands every order on the 厨房 display directly — zero hands.
The most-overdue ticket gets buried by the busiest five. Andromeda colour-codes overdue tickets red on the screen — the 厨房 literally cannot miss them.
Order is bagged. Manager rings round. Driver is at the back of a previous run. 4 minutes lost. Andromeda's auto-scheduler quotes Uber Direct and Stuart in seconds and books whichever is cheaper or faster.
Manual stacking is hit-and-miss. Andromeda's dispatcher groups 订单 going to the same area into a single multi-drop, sequenced shortest-distance-first.
So they put the caller on hold and chase the 骑手. Now the dispatcher is on the phone instead of dispatching. Andromeda's live 骑手 map shows every drop in real time — 员工 answer in seconds, calls drop, OTD improves.
Realistic gains we see when a site moves from a paper-and-phones operation to Andromeda's 厨房 display + auto-dispatch + 骑手 app:
Average TTD reduction across 外送 订单, sustained across busy and quiet sessions.
Increase in 外送 订单 served per hour at peak — same 厨房, same 骑手, less idle time.
Fewer "where's my order?" calls into the shop, 免费ing managers to actually run the shift.
"We pulled seven minutes out of our average TTD without changing anyone in the 厨房. The KDS plus auto-dispatch did the work — managers stopped firefighting and the customer reviews moved with it."
Typically 2 to 10 seconds from order placed — whether it comes from your website, your app, or an aggregator (Uber Eats, Just Eat, Deliveroo) — until it hits the 厨房 display or printer. There's no manual re-entry, no re-typing into the till, and no waiting for someone to notice a new ticket. That alone removes 60–90 seconds per order versus a paper-and-retype workflow, and it's where a surprising amount of TTD quietly disappears.
OTD (Out-The-Door) is the time from order placed to courier leaving the shop. TTD (Time-To-Door) is order placed to customer's door. OTD is what you control directly; TTD is what the customer feels. Andromeda measures both, per order, per site, in real time.
Both. Andromeda runs an in-house dispatcher for your own 骑手 and connects to Uber Direct and Stuart for on-demand cover. The auto-scheduler picks the best option per order based on cost, ETA and availability — and you can set the rule (in-house first, cheapest, or fastest).
Most 厨房s take to it within a shift. There's a single ticket per order, a clear countdown, and overdue tickets colour-coded red — no scrolling, no stack of paper to lose, no "did we already make that one?". Make-time data goes back to the manager so coaching is grounded in numbers, not opinion.
Yes. Mission Control surfaces real-time make time, OTD and TTD per site, with thresholds you set. If a site slips, the right manager gets pinged at the moment it happens — not buried in a daily report the next morning.
You can throttle: extend quoted 外送 times automatically when the 厨房's behind, pause new aggregator 订单 for a defined window, and route excess to Uber Direct or Stuart. 客户 get a realistic ETA up-front instead of a broken promise an hour later.
Yes. Drivers clock in via the same employee app they use for shifts. Pay-per-drop, hourly, or hybrid 骑手 pay models are all supported, and the app produces a clean daily statement so cash-up doesn't drag.
Bring a recent week of order data and we'll map your make time, OTD and TTD against the targets above — site by site, hour by hour. 30-minute call.
Book a 外送 audit