Call centre

Call Centres

Andromeda’s call centre allows you to take orders for multiple locations from a single call handling facility, making it simple & easy for your customers to interact with you and for you to control your orders.

Key features:

  • Take orders for multiple locations from one place
  • Orders are sent to the correct location immediately
  • Order status (in oven, on road etc) is synchronised to the call centre
  • Edit/Change orders from Call Centre or store
  • Same familiar Andromeda POS interface

Key benefits:

  • Reduce labour costs by centralising all of your call handlers
  • Avoid missing phone calls / orders
  • Streamline restaurant level operations – no more phones ringing
  • Central view and control of customer experience
Andromeda Call Centre