Sundae builders, hot-and-cold packaging flags, midnight rushes, kiosk queue-busting. The platform that knows the difference between a scoop and a side, and between 5pm and 5am trade.
Dessert is a funny category. The product is emotional — people are celebrating, cheating, rewarding themselves — but the operations are brutal. Ice cream melts in 12 minutes. Waffles go soggy. Half the trade happens after midnight. The ordering platform has to keep up.
Hot on one ticket, cold on another. Packed last. Out the door fast.
Every dessert item is tagged hot, cold, or ambient. The kitchen ticket splits the build between the waffle iron and the freezer, and the packer sees a pack-last flag on the cold items so nothing melts sitting on the pass.
Sauces on the side print separately. Drizzles go on in-shop. Toppings travel in bags. The builder knows which is which, and the customer sees their sundae layer-by-layer on the website or the kiosk.
Base, scoops, sauces, toppings, extras. Hot-cold flags on every layer. Priced to the penny, printed in pack order.
Midnight-plus rushes. Auto-throttle new orders when the fryer stack is full. Close the site at 3am without touching a till.
Shorter delivery radius for frozen baskets. Driver app flags hot-and-cold packing. No more melted gelato complaints on Deliveroo.
Saturday 9pm queues out the door. The kiosk takes orders and payments while the counter focuses on making. AOV lifts with upsell prompts.
Four-sundae family box. Two-for-£12 dessert nights. Stack deals with loyalty stamps. Mix-and-match across gelato, waffles and cookies.
Ten waffles gets the eleventh free. Birthday scoop. Tiered rewards for regulars. All earned across web, kiosk and counter.
| Capability | Uber Eats / Deliveroo | Generic EPOS | Andromeda |
|---|---|---|---|
| Hot + cold items on one ticket | ✗ | Manual | ✓ Auto-split |
| Melt-window delivery radius | ✗ | ✗ | ✓ Category-aware |
| Trading past midnight | Platform closes | Needs config | ✓ 24-hour ready |
| Kiosk with sundae builder | ✗ | Separate UI | ✓ Same menu |
| Cost per order | ~30% commission | Varies | ✓ Low flat monthly fee |
"We used to get one melted-gelato complaint a night on Deliveroo. With Andromeda flagging the melt window and packing split, we've had none in six weeks."
Yes. Your Andromeda website stays open as late as you want — 2am, 3am, 24/7. Aggregators usually cut off earlier. Post-club and post-cinema trade lands on your own site with the full margin intact.
Every item is tagged hot, cold, or ambient. The kitchen ticket splits the order between the waffle iron and the freezer. The packer sees a "pack cold last" flag on the bag, and the driver app shows the packing order.
Yes. Delivery radius can be set per category. Frozen items can be limited to a 2-mile radius, while waffles and cookies go further. The customer sees "not available for delivery to your address" on out-of-range frozen items only.
Yes. Kiosks take the sundae build and payment, so counter staff focus on making. Typical dessert parlours see 30-40% of in-store orders shift to kiosk within a month, and counter wait times halve.
Yes. Allergen data is attached to every base, scoop, sauce, and topping. Natasha's-Law compliant labelling prints on the packaging label for pre-packed items, and customers see allergen chips when they build online.
Yes. One loyalty scheme across the whole menu — points, stamps, or tiered rewards. Customers earn the same whether they buy a £3 scoop at the counter or a £20 family box on the website.
Book a demo. We'll build a pistachio-on-waffle, show the split ticket, and run a melt-window radius with you live.
Book a demo