Solution · Manage multiple shops
Multi-site is where most platforms quietly break. Menus drift apart. Loyalty is stuck per shop. Reports take a week to consolidate. Andromeda is built around the way real chains and groups work — one hierarchy, one customer base, one place to see everything.
Most multi-site operators tell us the same story. The first 2 or 3 shops worked fine on whatever till the original site had. Then the cracks appeared:
None of this is the team's fault. The system simply wasn't designed for more than one shop. Andromeda was — from the ground up.
Most platforms give you "one menu per shop". Andromeda gives you a tree — define what's true everywhere, what's true per brand, what's true per region, and only override what genuinely varies per site.
Brand identity, master product list, group-wide loyalty scheme, central marketing campaigns.
Sub-brand or format (e.g. dine-in vs delivery-only). Inherits from group, can override prices, menu sections, opening hours.
Regional pricing tiers, regional aggregator markups, regional opening windows. Useful when London prices differ from the rest.
Local availability (this site doesn't sell wings), local opening hours, local kitchen capacity, local promo overrides.
A change at group level reaches every site automatically. A change at site level stays where you put it.
Real-time dashboard across every site — sales, orders, average ticket, OTD, refunds, kitchen make time. Filter by region, brand, or franchisee. Owners and area managers carry it on their phones.
One menu editor, one place to add a product, one place to change a price. Knock-in / knock-out per site for genuine local variation. New sites inherit instantly.
A customer who orders at site A is the same customer at site B — same loyalty balance, same order history, same preferences. The chain feels like one brand to them, because it is.
One scheme, one balance, redeemable across every site (or only at participating ones — your choice). Birthday rewards, tier upgrades and referral codes apply chain-wide.
Email and SMS campaigns sent from one screen, segmented by site, region or behaviour. Win-back lists for lapsed customers across the whole estate.
Head office sees everything. Area managers see their patch. Franchisees see their own sites. Audit trail records every change so accountability is built in.
Single brand, central menu, head office runs marketing, area manager visits each site weekly. Andromeda gives you one dashboard, one menu and one loyalty scheme so growth doesn't mean more admin.
Franchisor controls brand, menu and loyalty. Franchisees run day-to-day. Role-based access means each franchisee sees only their numbers, while head office sees the network-wide picture.
One company runs (say) a kebab brand and a chicken brand from shared kitchens. Andromeda's brand-level hierarchy keeps menus, websites and loyalty schemes separate while consolidating reporting and operations.
"Going from 4 to 12 sites used to terrify me. With Andromeda I genuinely added the next 8 without adding a single back-office person — the platform absorbed the complexity that used to land on me at 11pm on a Sunday."
From the central portal — change it once at group level and the price flows to every site that's set to inherit. Sites that need a local override (different VAT band, regional pricing, location-specific deal) can be excluded individually. There's an audit log so you know exactly what changed and when.
Yes. Andromeda's menu hierarchy lets you define a master menu at group or brand level and knock items in or out per site. New sites inherit defaults instantly, and changes propagate automatically rather than being typed into every till.
Yes. Role-based access lets head office see everything, area managers see their region, and franchisees see only the sites they own. Mission Control filters data the same way your org structure does.
One scheme, one balance per customer, redeemable across every site that opts in. A customer earning points at site A can spend them at site B — turning the chain into a single customer experience instead of 12 independent ones.
Once your group is set up, a new site inherits menu, branding, loyalty and reporting structure automatically. We typically have a new site live within days, not weeks. The first site in a group takes longer because we build the templates that everything else inherits from.
Yes — Andromeda runs Papa Johns UK across 400+ sites and several other multi-site groups across the UK and Europe. The architecture was built for chains from the start, not retrofitted from a single-shop product.
30-minute walkthrough: bring your current site count, your menu structure and your biggest weekly admin pain. We'll show you the same thing on Andromeda.
Book a chains walkthrough