Meet the team

Former operators. Serious engineers. One mission.

Andromeda is built by people who've run kitchens, managed drivers, done the 3am cash-off and written the code that runs the platform. We know your world — because we've lived in it.

A team of 50+ across the UK, Bulgaria, Vietnam and the Philippines — working as one to ship software that actually earns its place on your counter.

The people steering the ship.

Decades of combined experience across hospitality, restaurant technology, finance, sales and customer success.

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Ben Portsmouth

Founder & CEO

Ben founded Andromeda in 1998 and has been building restaurant tech ever since. Former Pizza Hut UK delivery manager — ran multiple units, grew one to a UK record sales week, then moved into loss prevention before starting Andromeda. Got his start on the floor at Wimpy. Leads strategy, product direction and key accounts, with the end-to-end journey from order to door as the through-line of three decades of work.

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Clive Mellor

Director Customer Success

Clive runs Andromeda's customer-facing engine — helpdesk, customer success, implementation and sales operations. The reason new customers are live and trading faster than any other platform in the market.

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Russell Wynn-Jones

Finance Director

Russell leads finance and commercial strategy. The steady hand behind a bootstrapped growth plan from £3m to £30m ARR. Keeps the team honest on unit economics and long-term value.

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Ryan Harris

Head of Customer Success & Operations

Ryan leads customer success and operations across the Andromeda estate — driving retention, growth and the day-to-day customer experience. A specialist in scaling SaaS teams, building engagement and helping every restaurant get maximum value from the platform.

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Minesh Mistry

Head of Sales

Minesh leads the Andromeda sales team — field BDMs, SDRs and account managers. Ex-Flipdish (Head of UK Field Sales) and ex-Just Eat (Territory Manager) — nearly a decade selling restaurant tech into UK hospitality means he knows the right questions to ask and the false promises to avoid.

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Mark Metcalfe

Senior Sales and Operational Consultant

Mark is Andromeda's Senior Sales and Operational Consultant — working alongside sales and customer success to help new restaurants land well on the platform and existing customers get more out of it. The steady hand that keeps prospects and customers on the front foot.

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The way we build.

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Helpful

We build for servers, drivers, waiters, owners and managers. Not technicians. Helpful at every level of use.

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Concise

If we can say it in 10 words, we say it in 10. Restaurateurs are busy. We keep it simple.

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Innovative

We're former operators. We know how restaurants work — and we build for the changing landscape.

Pace

Food service is fast. We work with the same energy — efficient, quick, right first time.

Want to build with us?

We're growing across the UK, Bulgaria, Vietnam and the Philippines — engineering, sales, customer success and operations.

Talk to a former operator.

Book a 20-minute call. We'll show you what we've built — and listen to what you need.

Book a demo