Every Andromeda site gets the hardware it needs as part of the subscription. POS touchscreens, receipt printers, KDS screens, kiosks and OrderPad handhelds — installed, maintained and refreshed by us, so you can stop shopping for tills on Amazon.
Most POS companies sell you software and then hand you a list of tills to go buy. We don't. Your subscription includes the hardware, the install, the on-site replacement when something breaks, and a full refresh every five years. You pay a predictable monthly fee — you get a platform and the kit to run it on.
Pick the packages you need, and the hardware arrives with them. No mix-and-match vendor shopping. No finding out on go-live day that the printer you bought can't talk to the till.
11" or 15" Android touchscreen plus a front-counter receipt printer. The core till for every site. Rugged, fast, and built for a Friday-night queue.
Included with every subscription15" KDS touchscreen for the kitchen. Colour-coded tickets, bump-bar controls, station routing. Drop the paper printer or run them side by side — your call.
Included when you add KDSCounter-top, wall-mounted or floor-standing self-order kiosk hardware. Touch screen, card reader and receipt printer — drops into the same queue as the till and lands in the same kitchen.
Included when you add kiosksStripe Terminal device with the Andromeda EPOS app built in. Take the order at the table and take the payment on the same device. One screen, one tap, one printed receipt.
Included when you add OrderPadHardware arrives configured and ready. We install it, we maintain it, we replace it if it fails, and we refresh the whole kit every five years. It remains our property — that's the trick that lets us include it in the monthly fee without an upfront bill.
The kit is part of your subscription, not a separate invoice. No capex, no finance approval, no £2,000-per-site decision before you start.
If something breaks, we come and fix or swap it. Included. No separate maintenance contract, no third-party repair desk.
Faulty unit? New one. No surprise invoice, no wrangling about warranty length or who bought it from whom.
Every five years we replace the kit. Your hardware quietly keeps up with your business — no emergency capex conversation with your accountant.
Card terminals and OrderPads arrive configured to push totals automatically — no re-keying, no mismatched totals, no after-hours reconciliation arguments.
One vendor for the whole stack. When something goes wrong on a Friday night you call us — not three suppliers blaming each other.
| Buying hardware direct | Competitor POS (software only) | Andromeda (included) |
|---|---|---|
| Upfront cost | £1,500–£3,000 per site | ✓ None — in the subscription |
| Install & configuration | DIY or paid extra | ✓ Done for you |
| Maintenance & replacement | Your problem | ✓ On-site, included |
| Hardware refresh cycle | Replace it yourself, when you can afford to | ✓ Every 5 years, included |
| Integrated card payments out of the box | Sometimes — separate contract | ✓ Till + OrderPad both integrated |
| Single point of support | Three phone numbers | ✓ One |
"No big cheque up front, no arguing with a printer supplier when something breaks, and a new set of tills every five years without asking. That was the thing that tipped it for me — I stopped thinking of hardware as a capex headache."
Some existing kit will run Andromeda. Some won't — usually because of integrated card payments or kitchen print drivers. We'd rather hear about it in the first call than find out on install day.
If you've got a shop full of usable tills, printers and card terminals, say so when you book the demo. We'll look at compatibility and give you a straight answer: "yes, keep it", "we'd swap this one piece", or "honestly, start fresh — here's why".
Book a hardware review callA short discovery call with no sales script — just working out what keeps, what goes.
Yes. Every site gets a POS touchscreen and receipt printer as part of the core subscription. Add-on packages (KDS, kiosks, OrderPad handhelds) include their hardware as well. There is no separate hardware purchase — you pay the monthly fee and the kit arrives.
We replace it. On-site maintenance and replacement are included in your subscription. If a device fails we get you running again — no surprise invoice, no third-party repair contracts to chase.
Yes — every five years. You don't end up running a busy Friday night on a six-year-old till with a fading screen. The refresh is part of the subscription, not an extra.
Hardware remains Andromeda's property for the lifetime of the subscription. That's what lets us guarantee on-site replacement and a 5-year refresh without an upfront charge. If you leave, the kit comes back to us in good condition — like returning a leased vehicle.
We'll talk. Some existing hardware is compatible — but we'd rather have a short conversation first than discover on install day that your existing kit can't run our software or take integrated card payments. Bring it up early and we'll sort a sensible plan.
The OrderPad is a Stripe Terminal handheld device with the Andromeda EPOS app built in. It takes orders at the table and the payment on the same device — one screen, one tap, one receipt. No separate PED, no re-keying the total.
Yes — add a second till, a KDS screen, kiosks or OrderPads when you're ready. The monthly fee adjusts and the new hardware is delivered, configured and installed as part of the add-on.
The till software that runs on the POS touchscreen — fast order entry, driver dispatch, kitchen tickets and end-of-day reporting.
See the EPOS →Colour-coded tickets, bump bars and station routing on the 15" KDS screen — the kitchen's view of every order.
See the KDS →The software on the kiosk hardware — ordering, upsells, card payment and receipt print, all landing in the same queue as the till.
See the kiosk →If you're doing sit-down as well as takeaway — or thinking about it — table ordering, QR order & pay, pay-at-table and a proper restaurant POS all sit on the same stack. One menu, one till, one source of truth.
Handheld or iPad — servers fire courses from the table straight to the right kitchen station.
See table ordering →Guests scan, order and pay from their own phone — no app, no queue, no server needed.
See QR order & pay →QR pay or handheld terminal, split bills any way the table likes. No queue at the till.
See pay-at-table →Full-service till with floor plan, course management, splits and tabs. Takeaway side, built in.
See the restaurant POS →Book a 30-minute demo and we'll walk you through a real setup — till, printers, KDS, kiosk, OrderPad — and quote the monthly subscription for your sites.
Book a demo